In China, almost every aspect of daily life has been digitalized.
Low-cost delivery—around 100 yen per shipment—and QR code payments accounting for over 90% of transactions blur the line between online and offline purchasing, enabling highly convenient customer experiences.
Because globally common SaaS solutions are not always the best fit for China, it is essential for businesses to design their DX initiatives, user experiences, and business processes in line with local standards to succeed in the Chinese market.
Under the concept of “Fit to China Standard,” Yoren designs business processes, data utilization models, and data integration approaches based on each client’s vision of success in China.
Our Strengths
DX Aligned with China’s Digital Standards
With deep knowledge of China’s DX standards, we design strategies, drive business transformation, and develop and operate systems accordingly.
Together with our clients, we execute digital transformations that generic global SaaS products cannot fully achieve in China, while also supporting governance and organizational changes where necessary.
Diverse DX Talent In-House
We have a broad range of DX specialists in-house—including UI/UX designers, digital architects, engineers, program designers, data scientists, and consultants.
This enables us to propose, develop, and implement rapid, end-to-end solutions optimized for the entire business.
Collaboration with Leading Chinese Tech Companies
Driving DX requires reviewing internal systems—such as ERP, OMS, POS, and WMS—and acquiring large-scale datasets, including maps, purchase data, and search data.
Yoren works closely with leading Chinese technology companies across these system and data domains, enabling us to design and implement comprehensive DX initiatives in China.
Service Offerings
DX Consulting
We design DX master plans optimized for the Chinese consumer market.
Based on each client’s business model and challenges, we define DX strategies, translate them into concrete business transformation initiatives, and handle requirements definition, detailed process design, system development, and live operations—including business and system KPIs.
Integrated Data Management (One-ID)
We design and implement data integration across platforms such as Alibaba, JD.com, Douyin (TikTok), and WeChat.
In China, where virtually all customer behavior is digitized, integrating customer data across platforms to enable highly accurate marketing is essential. This requires not only designing data utilization schemes, but also coordinating interests across internal departments and external partners, which can be operationally complex.
Yoren supports the entire One-ID journey—from analysis and business process redesign to stakeholder alignment—leveraging integrated customer insights to improve operations and drive success in the Chinese market.
Co-Creation Development & Execution Support
To realize DX strategies, our diverse DX specialists lead and support client projects.
Yoren provides the project management resources needed to execute the roadmap, working alongside clients through agile (scrum) development and digital operations support for business transformation.
Machine Learning (AI)
Using data from Chinese map applications—including store locations, movement patterns, online payment transactions, and demographic information—we apply machine learning to model relationships between factors such as traffic volume and quality, and store sales at specific locations.
After validating prediction accuracy, we operationalize these models within client systems, monitor results, and continuously refine the programs—contributing directly to improved profitability.
